Cookie Policy
Last updated: July 9, 2026
We keep this short because our cookie usage is minimal.
What we use
Candor Host uses only cookies necessary for the website and client portal to function. We do not use advertising cookies. We do not use tracking cookies. We do not use social media pixels. We do not sell or share any information collected via cookies.
The specific cookies
On candorhost.com (marketing site)
We do not set any cookies on our marketing site under normal browsing. Some pages may set a strictly-necessary session cookie if you interact with a form.
On billing.candorhost.com (client portal)
| Cookie | Purpose | Duration |
|---|---|---|
| Session ID | Keeps you signed in during your visit. | Session (deleted when you close your browser). |
| CSRF token | Protects against cross-site request forgery attacks. | Session. |
| Language preference | Remembers your interface language. | 1 year, if you set one. |
All portal cookies are essential to the operation of the service. Without them, you would not be able to log in.
On status.candorhost.com
Our status page is operated by a third-party status monitoring service. It may set essential session cookies. It does not use analytics or tracking cookies.
Analytics
We use two self-hosted, cookie-free analytics tools — GoAccess (which reads standard server logs) and Umami (which records pageviews via a small JavaScript file that sets no cookies and no persistent identifiers). Both run on our own infrastructure. Neither tracks you across sites. See our Analytics Transparency page for the full details of what these tools collect and don't collect.
If we ever add a cookie-based analytics tool, we will update this policy and add an opt-in mechanism.
Do Not Track and Global Privacy Control
We honor Do Not Track and Global Privacy Control signals the same way we treat all visitors — with no tracking. Sending these signals does not change our behavior because we already do not track you.
Managing cookies
You can control cookies through your browser settings. Blocking all cookies will prevent you from logging into your client portal. Blocking only third-party cookies has no effect on our first-party site.
Instructions for common browsers: Chrome, Firefox, Safari, Edge.
Changes
We will update this policy if we change our cookie usage. Any change will be reflected in the "Last updated" date at the top of this page.
Contact
Questions? Email legal@candorhost.com.